What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If I upgrade for 1 month and do not use all my submissions, what happens to the unused submissions?

    Asked by pgialanella on August 10, 2015 at 02:23 PM

    I use jotform for my church and can exceed the 10 free submissions per moth some of the time, but do not need them all the time.  So if upgrade for 1 month and do not use all my paid submissions what happens to the remaining submissions if I downgrade?

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    Answered by Sammy on August 10, 2015 at 03:46 PM

    If you downgrade before you billing period has ended you will remain on the paid plan until the billing period for that plan ends upon which your account will revert back to the free account quota.

    The unused submissions will not roll over to the free account