I used an agreement template (Attached), when form is submitted, why does it show information that I deleted ?????

  • Profile Image
    Asked on August 10, 2015 at 05:56 PM

    I used an agreement template and changed the information to my own, I carried out a test complete and submission of the form (attached),when submitted, I have found that it is showing the information that I deleted and the TEST information that I made up, below the wrong information.

    I need this resolved URGENTLY because it is a Business Contract that I need to get my customer to complete and submit.

    The attached is the submitted form with the wrong information in JPEG format, and the webpage URL is the page of my website which holds the correct form before completed and submitted.


    Once the form has been completed and submitted, it needs to show all correct information as shown on the webpage when transformed into PDF format so that copies can be sent to, and kept by, relevant individuals.

    (i.e: copy for customer, copy for supplier, copy kept by agent)

    The title of the attached in JPEG format, is the same name as the original template used to create my contract.

  • Profile Image
    Answered on August 11, 2015 at 05:54 AM

    Thank you for answering my question, and I understand what you are saying.

    However, I am quite new to jotform and I am not completely sure how to use the platform properly and sceptical that I will do something wrong and ruin my form all together.

    Is it at all possible for you to do what is needed to allow this to work and run smoothly?????

    It would be very much appreciated it you could assist me in doing this, I currently have other business issues to manage and it is vital that I get this contract link sent to my customer for signing by the end of business today.

    I don't need any auto-responders, I just need to receive a normal notification email informing me that a form has been submitted.

    Thank you in advance.

  • Profile Image
    Answered on August 11, 2015 at 09:29 AM

    Hello megafunform,

    Upon your request, I have deleted the existing email alert & auto-responder and added a new email alert. I just sent you a test submission.

    Can you please check your email inbox and confirm if the submission email is displaying the form input data correctly? 

    Do get back to us if you need any other changes.

    Thank you!

  • Profile Image
    Answered on August 11, 2015 at 10:18 AM

    Thank you for what you have done already, its much appreciated.

    I have had a look and also downloaded it in pdf format, but it only shows the information that is put into the form at the bottom.

    I need the whole document showing (from logo and reference number to the information input by the customer) both in the notification email and when downloaded in pdf format. 

    I therefore suppose that the whole document needs to be placed into the email app. and would appreciate it if you can do this.

    Thank you in advance.

  • Profile Image
    Answered on August 11, 2015 at 06:37 PM

    [1]  Now that you have created Clone of clone of contract, does that mean that I can delete

           the initial contract, and then rename Clone of clone of contract to exactly what I want to

           name it and then re-embed the document into my website.

    [2]  Can I now add further terms & conditions to the document which will show up when the        

          document is saved.

    [3]  When I need to produce a new contract, will I be able to just change all the information shown in

           RED and then re-save, and have the new information showing.

    [4]   If I want to add a page break after clause 12, then continue with t's & c's, would I need to use a

            new text box.

  • Profile Image
    Answered on August 11, 2015 at 08:04 PM

    1)Yes you can rename it, and if you want to delete the other, you can proceed. Yes, you will need to re-embed your form, you need to grab the embed code from the version I created for you.

    2) You can add more terms and conditions, but that will not automatically be updated in the notification, you need to add it there too. 

    3) Yes you can update the information, in both places(inside the form and notification). But I would recommend you to clone your form, and update the terms in the cloned version, and change the title of cloned version with something like "contract terms(b)" and us that one.

    4) Yes, add the page break, the next button will be shown:

    Let us know if you need more assistance, we will be glad to help you.

  • Profile Image
    Answered on August 12, 2015 at 04:45 AM

    There is about 4 pages of A4 containing the terms & conditions, which will take a while to type into the document (especially the way I type) and its getting more and more important to send this document to my customer.....

    Is it possible to COPY & PASTE the terms & conditions into the document, I have already tried to do this with some of the text already in the document, but ended up typing it as COPY and PASTE didn't work.

    Once I have added the terms & conditions into the document, It would be easier and quicker for me to notify you to update the rest.

  • Profile Image
    Answered on August 12, 2015 at 06:12 AM

    Hello megafunform,

    I am not sure if I have understood your question correctly. Do you want to copy & paste the terms and condition text into your form?

    Have you checked our "Terms & Conditions" & "Short Scrollable Terms" widget already to see if it fits into your requirement? Terms & conditions widget will allow you to link to your own URL and short scrollable terms widget will allow you to directly copy and paste the content within the form.

    Alternatively, you can also send us the content and we will help you add it in your form.

    Thank you!

  • Profile Image
    Answered on August 12, 2015 at 08:34 AM

    Sending the content to you to add would be easier.

    Click  http://www.megafunuk.co.uk  scroll down to the bottom of the homepage and the T's & C's link is on the left, downloads in pdf format.

    Please do not add the logos at the top or at the bottom of the pdf.

    Thank you for doing this for me


  • Profile Image
    Answered on August 12, 2015 at 10:48 AM


    The content is on PDF and we can't copy the format of the text, however I cloned one of your forms and pasted it there as plain text. You might need to edit it to format.

    I would also recommend using the Terms & Conditions widget, that will let you link your T&C there.

    Here's the cloned form that I have: http://form.jotformpro.com/form/52234496750963. You'll see the T&C pasted at the bottom without the formatting.

    To edit it, just click the "Text" field and click "Edit".

    To clone my form, you can follow this guide: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 


    Do let us know if you need more information on this.

  • Profile Image
    Answered on August 12, 2015 at 12:05 PM

    Thank you for doing that but its no good. It wouldn't be beneficial to use the widget because the whole document will need to be read together by the customer so extra links to other destinations would not be acceptable, and all the terms & conditions have to show when the pdf format is downloaded.

    Also, the T's & C's need to be placed inbetween Number 12 of the contract (i.e: continue t's & c's in the same text box) and the form the customer completes which needs to be at the bottom of the document (Below the terms and conditions).


    Below are the formatted Terms & Conditions, please insert (Copy & Paste) them and when I check it, I'll make some parts in BOLD that need to stand out.....


    Terms of Business

    These terms of business will form the basis of the contract between you (the hirer) and ourselves (Mega Fun (UK)). Unfortunately we are unable to guarantee bookings until contracts are signed and returned to us. If you (the hirer) are in any doubt as to the meaning of any of the following, you should immediately contact a representative of Mega Fun (UK) on 07481 862 798 where clarification can be sought.

    01) Mega Fun (UK) may act as an Employment Agency or as an Employment Business, at its sole discretion. The way in which Mega Fun (UK) is acting for each booking will be clearly shown in the documentation issued.

    a) All of our email addresses connected with the business can only be used for the purpose intended; TheOffice@megafunuk.co.uk used only if given out by the senior executive, enquiries@megafunuk.co.uk used for all entertainment enquiries, accounts@megafunuk.co.uk used for customer account enquiries. Emails that are received using the wrong email address will be deleted without reading. Email addresses used in any other way apart from the way stated, are strictly prohibited, and the sender will be dealt with accordingly.

    02) When acting as an Employment Agency:

    a) Mega Fun (UK) acts as negotiator only and is not a party to the resulting contract. For this reason, Mega Fun (UK) cannot accept responsibility for non-fulfilment or breach of any such contract, but every reasonable safeguard is assured. Wherever possible in such cases, Mega Fun (UK) will make every reasonable effort to replace the artist or engagement with one of similar price and quality.

    b) Mega Fun (UK) seeks to negotiate agreements for the Artist in those branches of the entertainment field for which the Artist is suited by reason of his talent and ability.

    c) For the provision of this service, Mega Fun (UK) charge a fee for services rendered, in accordance with our Commission Policy Statement. Mega Fun (UK) will also collect any applicable tax (for example: VAT) which is due under English Law. The charge may be made to either the Artist, Promoter or Client subject to the negotiated acceptance of the party in question.

    d) The commission is charged only after the provision of the service has been completed. Therefore there is no provision for a refund of commission in any circumstances.

    e) Where charged to the Artist, the commission will still be due if the Artist fails to appear, said non-appearance being as a result of any action or inaction of the Artist.

    f) Where charged to the Promoter or Client, the commission is normally payable in advance and is always non-refundable.

    g) Cancellation of any contract negotiated through Mega Fun (UK) is not normally possible without the agreement of all concerned parties. In the event of cancellation by either party without cause of illness or other unavoidable circumstances, Mega Fun (UK) reserves the right to levy a charge of up to 15% NET (+ VAT if applicable) of the agreed fee against the cancelling party, to cover the additional expenses involved in the said cancellation. This is in addition to any amounts that may be payable by either party under the terms of the said contract.

    h) Mega Fun (UK) normally acts as negotiator only and as such may not enter into agreements on behalf of third parties. If at any time Mega Fun (UK) is authorised to enter into agreements on behalf of the Artist or the Client for any individual booking, such authority will be made known to both parties during the negotiation.

    i) Mega Fun (UK) may receive fees due to the Artist (for example: in the event of a no pickup booking or in the course of arriving at a dispute resolution) but must account to the Artist for any such payments that it receives.

    j) Agreements are made separately for each individual booking, and there is no requirement for any Artist to accept any booking offered. The Artist can therefore end the relationship by simply not accepting any further bookings and the Agent can end the relationship by not offering any such bookings.

    k) If any Artist seeking employment under a normal non-exclusive agency representation agreement (i.e. who has not signed under a management or sole representation contract) should wish to cease being represented by Mega Fun (UK) and have their name and details removed from any promotional materials issued by the Agency then they can by giving a minimum of 30 days notice in writing. From that point no further promotional materials featuring the Artist will be created, but it must be understood that it is not possible to remove any information from hard copy products already published.

    l) The Artist will be required to honour any and all contracts negotiated and accepted prior to the expiry of such written notice. The Artist must undertake to ensure that any ongoing commission or other financial remuneration due is paid to Mega Fun (UK) promptly and in accordance with these Terms of Business.

    03) When acting as an Employment Business:

    a) Mega Fun (UK) is a party to each contract and accepts responsibility for its obligations under the terms of each individual agreement including the obligation to pay the contracted fee to the Artist when it is due.

    b) The fee payable to the Artist will be that fee agreed by him or her and duly indicated in the contract and in some circumstances will be payable in advance which also will be indicated in the contract.

    c) No charge other than the contracted fee is made.

    d) The Act / Entertainer will be employed under a contract for services agreement.

    e) Any contract entered into between Mega Fun (UK) and the Artist will be for an agreed period (normally one performance) and will not provide for cancellation by either party.

    f) Since the Artist will be either self-employed or an incorporated body there is no entitlement to Holiday Pay or any payment in lieu thereof.

    04) Commission and monies owed to Mega Fun (UK) shall be remitted as otherwise stated in the written confirmation. Mega Fun (UK) reserves the right to deduct monies owed to the agency by any individual Artist from any monies due to that Artist and to forward any balance.

    05) In order to ensure that there are no non-appearances or let downs, all verbal agreements are confirmed by the signing of a written contract. In the event of very short notice bookings, the written contract may be sent after the event for your records.

    06) The display and/or presentation of any Artist's address and/or telephone number at an engagement negotiated through this agency shall be regarded as a breach of contract, and may render the Artist liable to pay severe damages in respect of that breach.

    07) Access to the venue must be allowed at least half an hour to an hour before, and after each performance, to allow for setting up and dismantling of the equipment and a nearby FREE parking space to be supplied for the duration of the performance.

    08) At the request of the client, if any equipment or recorded music is to be left at a venue outside of performance time, then they shall be liable for any loss or damage whatsoever to the equipment. In this situation, if access is then prevented for the removal of the equipment at a mutually agreed time, then the expenses and any other loss of earnings incurred.

    09) Any contract negotiated through this agency shall be subject to these terms of business unless otherwise agreed in writing between all concerned parties. In particular, any conflicting terms of business shall have no effect.

    10) Whenever the context so admits, words importing the masculine shall include the feminine and the singular number shall include the plural and vice versa as appropriate.

    11) BREAKS: The Entertainment staff shall not be expected to perform for more than four hours without a suitable break or refreshments.

    12) GUIDELINES FOR PRIVATE PARTIES: Band members, entertainers and personnel should refrain from eating or drinking on the premises of all private parties unless invited to do so by Client. No guest of Artist(s) are permitted without the consent of the Client.

    13) THE CLIENT shall at all times have complete supervision, direction and control over the services of Artist(s) on this, and any other engagement and expressly reserves the right to control the manner, means and details of the performance of the services by the Artist as well as the ends to be accomplished. The leader shall, as agent of the client, enforce disciplinary measures for just cause, and carry out instructions as to the selection and manner of performance.

    14) THE CLIENT, agrees and quarantees to pay £ 25.00 NET if under £ 100.00 or 15% if over £ 100.00 (if an ADULT or CORPORATE event) or £ 15.00 NET (if a CHILDREN'S or SCHOOL event) of the agreed price for personal services, booking fee, contract fee, and telephone expenses rendered and incured in this transaction to agent. This commission is due and payable when the client returns the signed contract and must be paid before the date that the Artist(s) is to perform for the client except where agent has already retained said commission from a deposit already paid by client. All rebookings or subsequent engagements arising from the contracted booking of this musical group/entertainer/artist into this or any establishment represented by the client (including chain buyers of music and/or entertainment) within 12 months from the termination of this agreement are to be negotiated through this agent and not direct.

    15) THE AGREEMENT of the Artist to perform is subject to proven detention by sickness, accidents, riots, strikes, epidemics, acts of God, or any other legitimate conditions beyond their control. If artist is unable to perform, then agent will take reasonable measures to provide a suitable alternative Artist.

    16) THE CONTRACT constitutes the sole, complete, and binding agreement between the Artist(s) and the Client. Agent and its employees act only as agent, consultant or manager, and assumes no responsibility or liability as between the Client and the Artist(s). Covenants herein contained between said Artist(s), their leader, manager or representative and Agent are intended to be binding as between said Artist(s), their leader, manager or representative and agent.

    17) MEMBERS OF UNIONS OR GUILDS, which may include leader and members of this unit, agree to accept sole responsibility for complying with the rules and regulations of said unions or guilds of which they may be members.

    18) THIS AGENCY reserves the right to add to, change or alter, any of the terms of business without prior notice.

    19) ALL ACTS, ENTERTAINERS, ENTERTAINMENT SUPPLIERS, SERVICES ETC., who register with us by completing and signing a registration form, agree to allow Mega Fun (UK), the right to copy images and video from your website and paste such images or embed such video into our website, additional to the images / video supplied through the registration form, to enhance and help the promotion of that act, entertainer, entertainment supplier or service.

    20) ALL ARTISTS, ENTERTAINERS, STAFF will conduct themselves in a sober and proper manner and respond to reasonable requests as to volume level, situation of equipment and other reasonable matters.

    21) ACCESS to the venue must be allowed at least half an hour before, and after each performance, to allow for setting up and dismantling of the equipment and a nearby free parking space to be supplied for the duration of the performance.

    22) LICENCES for performance of recorded music are only required at public events. Private parties, Wedding receptions, etc DO NOT REQUIRE SUCH A LICENCE. The responsibility of organising such a licence is in the hands of the Client. Should any Artist(s) be prevented from performing because a licence was not obtained then the provisions relating to the cancellation as set out in clause 22 shall apply.

    23) IF THE CLIENT CANCELS a booking, other than in the time specified in clause 27, then that person shall be liable to pay the sum equal to 50% of the PRICE AGREED UPON or, if cancellation occurs within four weeks of the engagement, a sum equal to the PRICE AGREED UPON.

    24) IF, AT THE REQUEST OF THE CLIENT, if any equipment or recorded music is to be left at a venue outside of performance time, then they shall be liable for any loss or damage whatsoever to the equipment. In this situation, if access is then prevented for the removal of the equipment at a mutually agreed time, then the client is liable for additional expenses and any other loss of earnings incurred.

    25) BREACH. It is the responsibility of the Client to ensure there will be no breach of convents, regulations, by-laws underwhich the premises are used.

    26) BEHAVIOUR. The Client is responsible for the behaviour of all their quests, customers, staff and persons at the function and will be liable for any damage or theft of entertainment equipment by such persons.

    27) CANCELLATION OF CONTRACT. Once a booking is made and a contract is signed, you still have the right to cancel the contract. You can cancel the contract by completing our online notice of cancellation (the link can be found on the homepage of our website), or hand written and delivered by hand or recorded delivery to: Mega Fun (UK), Notification of Contract Cancellation, 33 Rolfe Lane, New Romney, Kent. TN28 8JP You have seven days in which to cancel, starting with the day after you receive your copy of the contract, Otherwise a cancellation fee will be charged as set out in clause 22.

    28) The Commission Rate will be set at a standard rate of £ 25.00 NET if under £ 100.00 or 15% if over £ 100.00 for services rendered, thereafter, all commissions will be as specified in clause 14.

    29) The document “Commission Policy” forms part of these terms, and must be read and construed as such. All contracts to which these conditions apply shall be construed in accordance with English Law.

    30) ADVERTISEMENTS. Due to that the majority of our work is generated by placing adverts in Directories, Booklets and other Publications that cover different areas across the UK mainland, we will be entitled to sue any such company that produces such Directories, Booklets or Publications that is found, after our severe background check that is made on each and every company that we place advertisements with, not producing the correct number of Directories, Booklets or Publications stated when placing the advert order (i.e: operating fraudulently), for loss of business and loss of business income, whether or not the advertisement invoice has been paid for such advertisements placed. The amount of compensation claimed will be based on the average cost of the entertainment we provide at our normal commission rate of 15% (i.e: Average cost of entertainment provided: £250.00 x 15% = £37.50) x correct number of publications, etc., required for area of distribution x number of publications per venue). This compensation amount would be for an out-of-court settlement. If however, the advertisement invoice is paid before it is found that such companies are operating fraudulently, then a refund of payment will be added to the compensation for loss of business and loss of business income. If it were to go to court then the commission rate would be set at 40% to cover our costs + Court Fees + Solicitors Fees. Our information on fraudulent advertising businesses is frequently updated and edited by checking the website of THE ADVERTISING PROTECTION AGENCY "Protecting Consumers Against Fraudulent Trading Practises".


    The Following are the Terms and Conditions regarding the hiring of Bouncy Castles/Inflatables, Giant Garden Games and Ancillary Equipment being hired through Mega Fun (UK).


    01) The bouncy castle supplied will be as best suited to the application as possible and this will be determined by us.

    02) The bouncy castle and its components will remain the property of the suppliers at all times.

    03) Once erected, the bouncy castle must not be moved, deflated or in any way tampered with without exclusive written permission of the suppliers.

    04) You will remain liable for any damage to the bouncy castle and/or any of it's components and for any loss thereof, howsoever caused, whilst the castle is in your possession.

    05) Silly String and Party Poppers are to be kept away from the inflatable equipment at all times. Failure to comply will result in a £50.00 cleaning/repair fee being charged to the hirer.

    06) NO Food or drink of any kind is to be taken onto the inflatable equipment, supervising personnel are to keep their cigarettes (and others') away from the equipment at all times.

    07) With regard to inflatable devices that are not castle specific, (ie Bungee Run, Gladiator Duel, Flywall, Sumo Suits etc.), the hirer agrees to adhere to other specific guidelines issued in writing that are relevant for the safe use of this equipment.

    08) Where arrangement has been made for equipment to be supervised by a representative, this will be carried out in accordance with our Operating Procedures Manuel. Customers must not encourage the flouting of these procedures, they are in place to protect users as well as our Staff. Thankyou for your co-operation.


    You are responsible for ensuring that you have sufficient public liability insurance for your requirements as the insurance in place covers only the suppliers of the equipment.


    All Bookings remain provisional until we receive a signed contract from the hirer, at which point we will acknowledge receipt and your booking will then be guaranteed.


    The 'Responsible Person' aged 18 or over signing the contract will ensure that the users of the equipment are suitably supervised at all times. They will also ensure all behaviour is in line with the Guide to Safe Play. (See Notice Below on Guide to Safe Play).


    It is the responsibility of the hirer to ensure that the games are played in accordance with the issued safety instructions. All games come with game rules and instruction, where necessary, additional verbal safety instructions will be issued at the point of delivery. The hirer is responsible for reiterating these to participants. There is no upper age limit for any of the games, however, some games are not suitable for very young children (for example, Jenga, as it is designed to fall over). We are happy to offer advice as to suitability. The playing mats for Ludo, snakes and Ladders and Twister become slippery when wet, please try to keep these as dry as possible. DO NOT allow running across these mats, keep heeled shoes and cigarettes away also. The foam dice are not to be used as footballs and should be rolled not kicked. The Pick-up-Sticks must not be used as darts or javelins!! Children (and Adults) must be prevented from running around with these items, if fallen on they are likely to impale.We do not recommend the use of space hoppers or wobbler boards for persons who suffer from back or leg injuries, or to persons susceptible to injury such as brittle bone etc. Children must be kept away from the bubble machine unit because of the moving parts and potential electric shock risk. Once positioned the unit should not normally be moved unless a change in wind direction dictates, then the unit must be switched off, unplugged from mains supply and relocated by an adult. Care must be taken as spillage of fluid into the motor area will prevent the unit from working and will be deemed and treated as damage to the unit.


    Severe or malicious damage incurred to our equipment will result in additional expenses being met by the hirer which may include but not limited to professional repair or replacement of the equipment and compensation for the proved loss of business due to damage. This includes inflatables and all of our ancillary equipment. Allowance is made whereby the above statement will not apply to punctures in the space or animal hoppers unless this is deemed to have been carried out maliciously.            All games are to be supervised by a responsible adult at all times.

    The hirer is requested to inspect all games upon delivery and should agree with the delivery team as to the condition of the equipment. The customer will be notified of any minor defects already known to be on the equipment.


    Provided that the issued guidelines are followed, persons using the equipment should do so safely and enjoyably, however, accidents can happen. The Suppliers, or its employees can accept no responsibility or liability for injuries sustained or any other losses, howsoever caused or for the negligence of the hirer, in the absence of the supplier or its employees. By signing the hire contract the hirer accepts and agrees to abide by these terms and conditions and all other relevant information supplied in good faith to the hirer.



    Remove all sharp objects before bouncing. For example: belts, watches, jewellery, coins, etc.

    Remove all footwear (except socks) before getting onto the bouncy castle or inflatable.

    Make sure they have permission from the responsible person (over 18) to play on the inflatable.

    Have lots of FUN !!!


    Run around the outside of the inflatable.

    Touch the generator or fan units.

    Perform or attempt to perform somersaults, backflips, dives or other acrobatic moves on the units.

    Allow users taller than the sidewalls to play on the inflatable.

    Climb on the side or back walls of the inflatable.

    Combine small and tall users at the same time. (All persons should be of similar age, height and stature).

    Deliberately damage the equipment.

    Constantly run from one side of the inflatable to the other in a bid to try to tip the unit over.

    Take food, drink or toys onto the inflatable (including lollies and chewing gum).




    We all like party poppers and silly string, they are great fun and make lots of mess everywhere. Unfortunately, not all of the mess is removable. The sticky residue left by silly string is similar to the consistency of chewing gum. The dyes used in party popper colourings is a stain, when it gets wet (or damp) the dye runs. Both cause tremendous damage to bouncy castles/inflatables, as the dye is not removable and impregnates into the fabric of the castle. Silly string turns black and can take hours to remove, also damaging the castle/inflatable fabric.

    PLEASE PLEASE PLEASE keep your Party Poppers and Silly String away from the castle/inflatable. If you notice any on the unit please remove it immediately.

    Following an increasing number of incidents involving these products, we have unfortunately had to include within our terms and conditions of hire a section where the hirer accepts responsibility for the cleaning and/or repair to castles and inflatables suffering the consequences of these products to the sum of £ 50.00.





  • Profile Image
    Answered on August 12, 2015 at 01:30 PM


    Please take a look at the following cloned form and see if this is acceptable:  http://form.jotformpro.com/form/52235064775962? 

    Feel free to clone this form for a closer look. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    Do get back to us if you want any further changes.

    Thank you!

  • Profile Image
    Answered on August 12, 2015 at 03:19 PM

    Sorry, but that is not acceptable

    Please take a look at Clone of clone of contract....

    I have written in a piece of text in capitals....


    When the terms etc have been inserted, page breaks need to be inserted.

    It needs to be done in this way as it all needs to show when the pdf format is downloaded.

    A scroll bar cannot be used when the contract is printed.

  • Profile Image
    Answered on August 12, 2015 at 08:56 PM

    You didn't need to download the pdf and convert to word because I did that and reformatted the text adding some new text (phone numbers) as I needed to update the terms and conditions.

    Please Scroll up slowly until you see the following....


    then paste it in place of the old text that you have just done so that the correct phone numbers are in place.


    I can now confirm that, Following your link to the form, it is showing exactly how I want it, however, when I sign into the account, and check 'Clone of clone of contract' as if I was going to edit the document, the terms and conditions are not showing, it looks as if no changes have been made.

    I need this ammended so that I will be able to change the content between clause 01 and clause 12 each time I need to produce a new contract (i.e: I will need to change all the content written in red between clauses 01 and 12 each time a new contract is produced).

  • Profile Image
    Answered on August 13, 2015 at 12:27 AM

    If I understand correctly this is the form http://www.jotform.co/form/52225044108848 involve.


    Can you please described to us what else needs to be done.



  • Profile Image
    Answered on August 13, 2015 at 04:55 AM

    Yes, the above is the form.

    So, Why isn't the terms and conditions showing in the position where they should be ???

    All the text in the above form written in RED will be changed each and every time a new contract is produced, but all the terms ect stay as they are.

    Please, I need this completed today so I can send this contract to my customer for signing.

    REMINDER: the complete document MUST show when converted into pdf format to distribute to all parties involved that requires a copy

  • Profile Image
    Answered on August 13, 2015 at 07:26 AM



    Can you try to clone this form- http://www.jotformpro.com/form/52242761937964 and see if this is now ok with you?


    Do get back to us if you need further assistance.



  • Profile Image
    Answered on August 13, 2015 at 08:29 AM

    I have clicked on your link above and looked at the form, and it is exactly what I wanted, BUT,

    when I go to the list 'My Forms' click on 'Clone of clone of contract' and then 'Edit Form' so that I can go through the terms etc., and make various section headings 'BOLD', it does not show the changes.

    I do not understand anything about cloning, or why I need to clone the form from your link.

    I need to be able to go to the list 'My Forms' click on 'Clone of clone of contract' and then 'Edit Form', and just continue with the extra's that I need to put in, then embed the form code into my website and then get the link to the form submitted to my customer to sign and submit back to me.

    I then need to download the document in pdf format, and send a copy back to the customer, a copy to the entertainment supplier, and keep a copy myself. This is why all the terms and conditions and the customers details need to show on the pdf.

    I then need to change all the text typed in RED between 01 and 12 and enter new details to produce a new contract for a different customer.

    Please do what needs to be done and save the completed changes in 'My Forms' as....

    'Mega Fun (UK) Contract'.

  • Profile Image
    Answered on August 13, 2015 at 09:42 AM


    We avoid making changes to the forms or users, this is to avoid unnecessary changes into the account and the forms. What we do is we clone your form, this means we create a copy of your form using the form URL, and that copy will be moved in our account. This means no changes are being made in your account when we say cloning.

    When we clone your form, we will do all the changes there then we will ask you to clone our edited form, by cloning, you are creating a copy of our edited cloned form and it will show in your "My Forms" list, you can then use or edit that cloned form instead.

    To clone a form, you just need the Form URL, in this case, here's an example of it: http://www.jotformpro.com/form/52242761937964?. The changes you want are there, so you can just clone my colleagues form. 

    I hope that helps.

  • Profile Image
    Answered on August 13, 2015 at 11:25 AM

    Thank you for the work undertaken to produce the contents of my contract form, I have now managed to clone and update the document, your work on this is much appreciated.

  • Profile Image
    Answered on August 13, 2015 at 12:30 PM

    Glad to hear that everything is all good in your form now.

    Should you need an assistance again in using our form builder, please do not hesitate to open a new thread here in the forum.

    Thank you.

  • Profile Image
    Answered on August 13, 2015 at 12:56 PM

    I spoke too soon, the document form looks fine with everything where it should be and now named as Mega Fun (UK) Contract.

    I decided to TEST the form to make sure that it appears the way that I want it to once converted to PDF format.

    The PDF format ONLY shows the part of the form that the customer will be completing, the main contract doesn't show at all.

    I would like to send you the pdf but there is no way of attaching it, please advise.

  • Profile Image
    Answered on August 13, 2015 at 02:04 PM


    You can upload the PDF to any free file hosting site like Dropbox or Google Drive and send to us the file URL so we can inspect it here. This will help us identify the problem quickly. 

    May I also suggest to clear your browser's cache first then download the PDF form again, this might help.


  • Profile Image
    Answered on August 13, 2015 at 02:59 PM

    Link to download  'Mega Fun (UK) Contract'  in pdf format to show what is being shown and what is not


  • Profile Image
    Answered on August 13, 2015 at 04:43 PM

    You will need to enable 'Show Headers and Texts' option to show the text information on submission PDFs as suggested by David.

    Link to the guide:

    How to show headers or text for contracts/terms/agreements in the PDF format of a submission