What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What payment option should we use if we won't actually be taking any payment?

    Asked by _novex on August 10, 2015 at 08:55 PM
    What payment option should we use if we won't actually be taking any payment, but just need the credit card on file (that's why we ask for it in the form!)?
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    JotForm Support


    Answered by Kiran on August 10, 2015 at 09:31 PM

    You may use Purchase Order option feature since it is not allowed to collect credit card information through the forms. Purchase order also works similar to the payment integration but doesn't collect any payment information.

    You may also consider using the option in the payment field to authorize the payment but not actually charge the customer. This allows you to charge the customer later from the payment gateway interface.




    Please note that the credit card information received through payment integration is always securely encrypted and only last 4 digits can be retrieved.

    Hope this information helps!

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    Answered by _novex on August 11, 2015 at 01:05 PM

    Just to confirm, if I don't ask for a password but only their desired user name, the form should be ok?



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    Answered by Ben on August 11, 2015 at 02:40 PM

    Since your last reply is not connected to the original subject, I have moved it to a new thread here: http://www.jotform.com/answers/635424 where we will be answering it shortly.