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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Send PDF copy to several emails

    Asked by Carolina  on August 11, 2015 at 06:00 AM

    Hi,

     

    Once a user-taker submits a survey, can  a pdf copy be sent automatically to several email addresses?

     

    Many thanks

    Carolina

    PDF copy
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 11, 2015 at 09:25 AM

    Hello Carolina,

    Yes that's possible. You can have the email notifications sent to multiple email addresses. https://www.jotform.com/help/39-Send-Form-Emails-to-Multiple-Recipients

    To attach the PDF on email, simply check the Attach PDF option you see on the recipient details on your form notification.

    Example:

  • Profile Image

    Answered by carolina1 on August 12, 2015 at 08:30 AM
    Is it possible to change the name of the pdf attached? I've done a test
    and the name of the pdf attached was numbers. Can we change that?
    Many thanks
    Carolina

    Carolina Pereyra | Web Systems Manager
    e: carolina.pereyra@uk.bureauveritas.com
    m: +44 (0) 7814 258156 | central: 0845 600 1828
    w: www.bureauveritas.co.uk
    Bureau Veritas UK | 5th Floor, 66 Prescot Street, London, E1 8HG
    Upcoming Absences: 14th August and 19th August to 2nd September 2015
    Providing quality, health, safety, environmental and sustainability
    solutions
    to forward thinking organisations www.bureauveritas.co.uk/portfolio
    Bureau Veritas UK Limited, Registered in England & Wales, Company Number:
    1758622
    Registered Office: Suite 308 Fort Dunlop, Fort Parkway, Birmingham, B24
    9FD
    ...
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    JotForm Support

    Answered by Welvin on August 12, 2015 at 10:47 AM

    Hi Carolina,

    Unfortunately, renaming the PDF in the notification email is not possible at this time. The string of number in the file name is the submission ID.

    You may consider integrating the form to Google Drive and use custom folder name:

    https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

    You will have to get the PDF from your Google Drive account.

    Or, Dropbox:

    https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    Thanks