What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You cannot download the form in word format, but you can download a PDF version of it. Here are the available options you can try to download your form in PDF.
1. You can try converting it to a fillable PDF form, here's a guide that you can check: https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator
2. You can add a print button in your form, view it on a browser and click the print button to save a PDF format (non-fillable). Here's a guide on how to add a print button: https://www.jotform.com/help/24-Print-Button-on-Forms
Do let us know if those works for you.