What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Ownership of submitted data

    Asked by bcussio on August 11, 2015 at 09:49 AM

    If we create secure forms, who owns the data and what happens if we don't use Jotform in the future, how is the data disposed of?

    Looking for information on data ownership and how it can be securely deleted at any point.

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    JotForm Support

    Answered by BJoanna on August 11, 2015 at 12:48 PM

    Thank you for contacting us. 

    Please be noted that JotForm does not claim any ownership of your form and its submission data. Owner of the account owns all rights to your form and submissions.

    You may also like to check our "Terms of Use" page for more information on this.

    You can delete your forms and submissions at any time. Please note that once you deleted your submissions you can't recover them back. 

    Hope this will help. Let us know if you need further assistance.