What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will you e-mail me when it is time to renew my account?

    Asked by jscheibe on December 19, 2011 at 10:38 AM
  • Profile Image

    Answered by fxr on December 19, 2011 at 03:32 PM

    Unless you cancel, your subscription stays active and at renewal time, automatically tries to charge whatever card you registered on Plimus when you signed up.  I checked your account and see a subscription payment ($45 USD) went through yesterday. 

    If there is any problems with the card or a subscription payment fails for whatever reason, you will be notified by email. 

    Hope you find that information useful, please let us know if you have any other questions.