What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can we clone a form into our account from any URL?

    Asked by Athena61 on August 11, 2015 at 12:15 PM

    Hi. I followed your instructions to clone an existing form. After entering the url I click on continue and it says, "generating form" but it never completes the generation. What must I do to get the final form? Thanks in advance.

    This is a re-post of a comment on How to Clone an Existing Form from a URL

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    JotForm Founder

    Answered by aytekin on August 11, 2015 at 12:16 PM

    What was the specific URL you have tried to import? 

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    Answered by Athena61 on August 11, 2015 at 01:34 PM
    this is the url:
    I'd like to terminate my account with this service and wanted to import the
    form to my website.
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    Answered by Ben on August 11, 2015 at 03:15 PM

    Thank you for the link.

    I have tried using the same steps as shown in the guide and it seems to be working fine for me.

    This is the imported form: http://form.jotformpro.com/form/52226197618965

    If you wish, you can clone my form to your account using the same steps as you saw in the guide, or you can clone the form from the website you have given us the link for.

    If you have any further issues, do let us know and we would be happy to assist.

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    Answered by Athena61 on August 12, 2015 at 04:05 AM
    Wow. Thank you!
    In order to be able to use the form, I must adjust the text margins to make
    the form wider rather than longer.
    Can you tell me how I might do this please? I've tried clicking and
    dragging on text boxes but that doesn't work.
    I appreciate it.
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    Answered by Athena61 on August 12, 2015 at 08:55 AM
    Great. Thank you!
    I still have two problems:
    1. I can't get the fields to line up side by side e.g. first name, last
    2. I am unable to make the data entry fields as long as the text.

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    JotForm Support

    Answered by abajan on August 12, 2015 at 10:42 AM


    Since these are really design issues and this thread is about cloning a form into your account, I've created a separate thread:  http://www.jotform.com/answers/636345

    The issues to which you have referred will shortly be addressed there.