- omamoAsked on September 17, 2010 at 02:16 AM
I just made a form for membership in an association.
So I tried it myself, filled in correctly all fields and pressed "send".
his was yesterday and I am still waiting for the backcoming form...
Same thing happened this morning when I tried it again.
What kind of mistake do I make?
Can you please help me?
- JotForm FounderaytekinAnswered on September 17, 2010 at 02:55 AM
This is the log message received from your email server:
Sep 17 03:54:03 yang sm-mta: o8H7s0Ke031985: to=<firstname.lastname@example.org>, ctladdr=<email@example.com> (1003/1004), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=127859, relay=mx01.htp-tel.de. [220.127.116.11], dsn=4.7.1, stat=Deferred: 451 4.7.1 Greylisting in action, please come back later
Can you send this to your hosting provider and ask them what can be done to receive the emails?
- AntiochInteractiveAnswered on January 22, 2012 at 05:04 PM
JotForm should at least attempt to resend mail as Greylisting is a temporary deferral and an extremely valid form of spam blocking that is in action on thousands of servers. We have it as a stock feature built into PLESK.