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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my one IMPORTANT form going into trash each day or so?

    Asked by elwoodcopycenter on August 11, 2015 at 02:32 PM

    I have one form, a copy center request form, and every other day it goes to trash.  We have a paid for upgraded account.   Please assist.  I need this form to be available.  

    ** please note that I have just restored this page... again, and it is available for now.  On the page with the link provided below the it is the first item on the list... Copy Center Work Order Form new 

     

    Thank you  - Gene

    Page URL:
    https://sites.google.com/a/elwood.k12.ny.us/jghs-clubs/additional-teac<br/>her-links

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    JotForm Support

    Answered by Mike on August 11, 2015 at 04:32 PM

    Thank you for contacting us.

    The system is not supposed to move any forms to the Trash folder by itself. Can you please check your Account History page to see if there is any suspicious activity?

    http://www.jotform.com/myaccount/history