What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Attachments to forms not working AGAIN

    Asked by cgarrisonaz on August 11, 2015 at 03:48 PM

    Second day in a row that attachments to forms are not working. Yesterday was a different error and was resolved. Now I'm getting a new error today. Screenshot attached.


    I've tried downloading the attachment from the email as well as directly from the submissions inbox.

  • Profile Image

    Answered by cgarrisonaz on August 11, 2015 at 03:58 PM

    Just tried again at (8 min later) and the file downloaded. Must have been an intermittent server error on your side.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 11, 2015 at 07:00 PM

    Yes, it was a glitch in our servers. Let us know should you need further help.