regarding the limits of the free version

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    Steven Michelsen
    Asked on December 19, 2011 at 05:46 PM

    I am currently using the free version of jotform, as my volume is always quite low.  BUT, what would happen if I go over the limit, say, what happens when the 11th person in a given month tries to make a payment via paypal?

    Thanks much.  You've got a great product!


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    Answered on December 19, 2011 at 06:19 PM

    Hello Steve,

    Thank you for contacting us.

    Let me please inform you that 11th submission will go through. Account and forms will be disabled only the next day at 12 pm EST. You will have to either to upgrade the account or wait for submission quota reset, it resets at the 1st day of each month.

    Please feel free to contact us if you need any further assistance.