What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    regarding the limits of the free version

    Asked by Steven Michelsen on December 19, 2011 at 05:46 PM

    I am currently using the free version of jotform, as my volume is always quite low.  BUT, what would happen if I go over the limit, say, what happens when the 11th person in a given month tries to make a payment via paypal?

    Thanks much.  You've got a great product!


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike_T on December 19, 2011 at 06:19 PM

    Hello Steve,

    Thank you for contacting us.

    Let me please inform you that 11th submission will go through. Account and forms will be disabled only the next day at 12 pm EST. You will have to either to upgrade the account or wait for submission quota reset, it resets at the 1st day of each month.

    Please feel free to contact us if you need any further assistance.