What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can´t get back to basic starter plan or delete my account. How i can do this?

    Asked by Numenor4u on August 12, 2015 at 04:23 AM
    my account starter plan OR how
  • Profile Image

    (Private)

    Answered by Sammy on August 12, 2015 at 07:13 AM

    You can do so by accessing the billing section under your account preferences then choosing the free plan, you will then be automatically be scheduled for a downgrade on the next billing Cycle.

    If you want an immediate cancellation please let us know

  • Profile Image

    Answered by Sammy on August 12, 2015 at 07:14 AM

    If you want an account deletion we can carry out the process for you