What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Question numbering

    Asked by carolina1 on August 12, 2015 at 05:12 AM



    Is it possible to number the questions?


    Many thanks


  • Profile Image

    Answered by Sammy on August 12, 2015 at 07:49 AM

    Hello Carolina,

    Are you referring to the survey questions or how are the questions structured in your form, you can also provide a link to the form to allow for a clearer understanding of you scenario

  • Profile Image

    Answered by carolina1 on August 12, 2015 at 07:56 AM

    Hi, I am referring to the survey questions. I am trying to understand the tool before I create forms. We currently have another survey provider but I want to know if JotForms will be able to cover what our current survey tool can do. I feel a bit frustated because instead of being able to ask to someone all my doubts and questions I have to create an email for each question I have. A lot of time consuming! Do you know which will be the best contact email address or phone number where I can send all my queries?


    Many thanks


  • Profile Image
    JotForm Support


    Answered by Boris on August 12, 2015 at 10:37 AM

    We do not provide phone support at the moment, but we will be happy to assist you here over our support forum.

    Alternatively, you can also send your questions to our email address support@jotform.com, though I would suggest using our forum as it has more supporters working on it at the same time - ensuring faster response times than over the email.

    When it comes to numbering your questions in JotForm, you can simply create your questions with a number in the label, for example writing the question as 1. Which option do you prefer?

    Alternatively, if you would like for the question numbers to appear on the form for your user to see, but you do not want to add the numbers to your labels manually - you can achieve that effect by injecting custom CSS into your form:

    .form-all { counter-reset: question; }
    .form-line { counter-increment: question; }
    .form-line .form-label:before { content: counter(question) ". "; }

    It would turn this:

    Into this:

    Please note that the CSS method will number only the visible questions on the form, in successive order, while the manual method (by putting a number directly into the question) will have a question always with the same number.

    I hope this answers your question. Please do let us know if you need any clarifications or assistance in setting it up on your form, we will be happy to help.

    For any other questions, please create a new thread in our forum, and we will address all the questions you may have about our forms and services.