What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Just had an email saying my SSL submissions are almost full

    Asked by hilltopkennels on August 12, 2015 at 07:51 AM

    I don't think I have any SSL forms, not sure why the SSL form submission counter is rising...

    Submissions ssl submissions email full
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    JotForm Support

    Answered by Boris on August 12, 2015 at 10:05 AM

    I can see that you have used 9 out of 10 secure SSL submissions for this month.

    If your users are using a secure HTTPS link to your form for whatever reason, the form will submit securely. This means that if you are (1) embedding the form on a https:// website, if you are (2) embedding it on Facebook, or just using a https link when accessing the form - submission will be secure.

    Please let us know the link to where you have embedded your forms, and we will be able to check why you may be receiving secure submissions.