What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is the website down?

    Asked by clongleiterrxcom on August 12, 2015 at 10:49 AM

    For the last week when I login to the website to view the forms or submissions, the website appears to be down.


    Please inform ASAP.

    Thank you,


  • Profile Image
    JotForm Support

    Answered by david on August 12, 2015 at 12:33 PM


    We are having some trouble with Trand-micro anti-virus/malware throwing false positives and blocking some of our resources.  From your screenshot, it looks like you are using their software.  We have informed Trend of this but they are rather slow to make changes or even respond.

    In the mean time, you can use this link to access your forms and submissions properly:


    That should allow you to view the site properly.

    If you have any further questions, let us know and we will be happy to help.