Is the website down?

  • Profile Image
    clongleiterrxcom
    Asked on August 12, 2015 at 10:49 AM

    For the last week when I login to the website to view the forms or submissions, the website appears to be down.

     

    Please inform ASAP.

    Thank you,

    Chris

  • Profile Image
    david
    Answered on August 12, 2015 at 12:33 PM

    Hi,

    We are having some trouble with Trand-micro anti-virus/malware throwing false positives and blocking some of our resources.  From your screenshot, it looks like you are using their software.  We have informed Trend of this but they are rather slow to make changes or even respond.

    In the mean time, you can use this link to access your forms and submissions properly:

    http://www.jotform.com/?noCDN=true

    That should allow you to view the site properly.

    If you have any further questions, let us know and we will be happy to help.