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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Trying to upgrade from FREE version to PREMIUM

    Asked by caeling on August 12, 2015 at 04:46 PM
    2. Trying to upgrade from FREE version to PREMIUM - Says option for Check/PO but next window does not allow.  Need to submit with a PO number.
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    JotForm Support

    Answered by jonathan on August 12, 2015 at 10:24 PM

    Please follow the guide here.

    Pay by check is only available in the following one-time payment links:

    Premium Bi-Yearly ($139 USD): https://www.plimus.com/jsp/buynow.jsp?contractId=1851946

    Economy Yearly ($199.95 USD): https://www.plimus.com/jsp/buynow.jsp?contractId=3173680 

    Economy Bi-Yearly ($349.50 USD): https://www.plimus.com/jsp/buynow.jsp?contractId=3176742 

    Professional Yearly ($499.95 USD): https://www.plimus.com/jsp/buynow.jsp?contractId=3135328 

    Professional Bi-Yearly ($799.95 USD): https://www.plimus.com/jsp/buynow.jsp?contractId=3176746 

    Upon choosing any of the links/plan, make sure you choose "Check/Mail/Money Order" at the Method of Payment field. Fill everything in that page, including yourJotForm Login Name (which would be your JotForm  Username, not the email address). For example:

    Once you are done, it will redirect you to another page where you will actually see the Address where you must send the check for payment. This is our Payment Gateway's, Plimus. You can hit on "Back" in order to correct anything, then you can print it. Also, check the terms at the bottom of the page.

    Note that the minimum payment of this method is $100 USD as manual handling is involved so the link above starts at Premium Bi-Yearly.

    Let us know if you have any further questions.

    Thank you!