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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to update the credit card of payment method?

    Asked by mcra on August 12, 2015 at 09:42 PM
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    JotForm Support

    Answered by ashwin_d on August 13, 2015 at 12:53 AM

    Hello mcra,

    I am not sure if I have understood your issue correctly. Do you mean tot say that you are unable to go to the billing screen to change your credit card details?

    I would suggest you to please check the screenshot below on how to update credit card of your billing profile:


    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!