What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    what to do once the form has reached its quota?

    Asked by allison on August 12, 2015 at 11:13 PM
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    JotForm Support

    Answered by ashwin_d on August 13, 2015 at 01:49 AM

    Hello Allison,

    Please be noted that if your account has reached its submission limit, you will have to upgrade your account or wait for the first day of next month when the submission counters are reset.

    If you have exceeded the allowed upload storage space, you will have to delete your submission records which has file attachment to free up upload storage space. Please be noted that deleting a submission record will also delete the attached file as well which will free up the space.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!