How can I change my billing information?

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    Sasha
    Asked on December 20, 2011 at 11:56 AM

    Hi,

     

    I want to renew my membership but I need to charge the fee to a different card. How do I edit my billing information?

     

    Thanks,

    Sasha

  • Profile Image
    lvd7
    Answered on January 25, 2012 at 02:42 AM

    Hi,

    I definetely cannot find either the username or password. I know the ones for jotform: lvd7

    Please help me out since I already canceled my paypal payment and need to use different card for my payments.

    Thanks,

    Lupe

    lupe@lvd7.com
  • Profile Image
    idarktech
    Answered on January 25, 2012 at 03:55 AM

    Hi Lupe,

    I think you don't need to do that, since you've paid using Paypal you have to login your account at Paypal and change your CC details there. My colleague's guide above is only applicable for Plimus, one of our chosen payment gateway. If you'd like to pay using Plimus, then you can re-upgrade here: http://www.jotform.com/upgrade, select Credit Card as your new Payment Method and then enter your new CC details.

    I hope this helps. If you have further questions, please let us know. Thank you so much for using JotForm!