What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I no longer receiving email notification when a jotform application is submitted?

    Asked by WWCSBusiness on August 13, 2015 at 12:02 PM

    I had this same issue back towards the end of March, 2015 - but cannot recall how it was resolved.

    Page URL:

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    JotForm Support

    Answered by Welvin on August 13, 2015 at 01:34 PM

    Here's your previous thread:


    I checked it again and still, your "Sender Email" is empty. Leaving it like this will cause you this problem so I would suggest changing it. You can use our default sender emails such as the noreply@jotform.com or noreply@formresponse.com.

    This guide should give you more details about this problem: