Submissions

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    clinnehan
    Asked on December 20, 2011 at 02:55 PM

    Hi,

    OUr submissions are showing up to us in email form, but when we follow the link to retreive them, they are not there. If I go to https://secure.jotform.com they are there, but not https://www.jotform.com/myforms

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    fxr
    Answered on December 20, 2011 at 03:13 PM

    Hello,

    I have forwarded this issue onto our developers to get those submissions replicated onto www.jotform.com.

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    aytekin
    Answered on December 21, 2011 at 01:47 AM

    This should be fixed now. When this happens you can log into secure.jotform.com instead of www.jotform.com to access most recent submissions. This is happening because of a problem on the database replication from secure.jotform.com to www.jotform.com.