- wigginsbAsked on August 13, 2015 at 03:14 PM
I am not receiving the "Registration Sent" email, but I am receiving the "Registration Confirmation" email upon submission. I haven't opened up the form for public use yet and I am only submitting test registrations. I wanted to see how the emails looked so I have set both emails to send to me. What am I doing wrong?
- JotForm Support ManagerJeanetteAnswered on August 13, 2015 at 05:45 PM
I see you have properly configured everything OK, when filling up the form please use a different email address, to see if you get the autoresponder.
Also please follow this guide carefully: Email problem guide
- wigginsbAnswered on August 13, 2015 at 08:54 PM
Used a secondary email and everything checked out. Thanks!