What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I forgot my login

    Asked by James on August 13, 2015 at 04:09 PM

    Hello,

    I do not recall the login I created. I did save it but I am on another computer. The forgot password option is not working. I did check my junk mail but it appears as if the button is not working.

    Thanks,

    James

    forgot forgot password check junk thanks
  • Profile Image
    JotForm Support

    Answered by Chriistian on August 13, 2015 at 10:45 PM

    Hi,

     

    I checked the account associated to the email you use in this thread and it is associated to the account UPPCC. I checked the mail logs and I cannot see any forgot password email. I tried to send the forgot password email instruction to your email and base on our logs it was sent successfully. Can you check if you have received this email?

     

    We will wait for your response.


    Regards.