Why are the spaces showing as %20?

Hi,

We have created 2 new forms and one of the forms are showing %20 instead of adding a space in the response. This form is called QMS Referral - Lead from Citation BDM.

Are you able to fix this?

Thanks,

Michelle

mmurdoch@qmsuk.com

I wasn't able to replicate your issue. I checked your form and I was able to type the text properly. The spaces are working as it should be.

Here's a screen on the email notification:

Please try clearing youir browser cache or test it with another browser to see if it is working properly.

Where does this issue happens? Can you please provide a screenshot so that we can further investigate?

Thank you.

I need to create a separate thread for your other issue. Here's the URL of the other thread: http://www.jotform.com/answers/638746

Thank you for understanding.

It has happened on another submission, but it does not seem to happen on them all which leads me to wonder if its the software in which the responder is using that is causing the issue? 

I will re-visit this thread if the problem carries on. 

Thanks 

Michelle

What software are referring to? We also have an Autoresponder email that you can set up to. Normally, in URLs or  web addresseses, %20 is equal to a space.

Let us know if the problem persist. Thank you.