What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    unable to upgrade my subsription

    Asked by rrswarovski on August 14, 2015 at 11:30 AM

    Keep getting error message when trying to upgrade

    message keep Getting
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on August 14, 2015 at 01:51 PM

    You could not upgrade due to a glitch. Please log out and login back again, then go to the pricing page and upgrade. Let us know should the issue persists.