User delays & editing delays with our forms

Our end users are stuck after clicking submit. I thought it was their internet connection, but when I attempted to edit the forms on your website, they didn't upload properly - I'm still stuck.

Are you having problems on your end?

Link to forms on our website:

http://theholynameofjesus.org/pre-k-thru-grade-6       

http://theholynameofjesus.org/life-teen-9-12-grades

-Sharon

I suggest you check also the website page where you have embedded the form http://www.jotform.us/form/51547197862163

On initial checked, I see that there is issue with the container on the page where you have embedded the form. There is not enough height to accoumodate the full form height.

Try getting again the iframe embed code of the form, and re-embed it on the website.

user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

You can also try using this embed code

<iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//form.jotform.us/form/51547197862163" frameborder="0" style="width:100%; height:8630px; border:none;" scrolling="no"></iframe>

<script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;case "collapseErrorPage":if (iframe.clientHeight > window.innerHeight) {iframe.style.height = window.innerHeight + "px";}break;case "reloadPage":window.location.reload();break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

Let us know if issue still persist.