What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can you please tell us Ray which part you are interested in or is confusing for you?
In short lines, the current pricing will be changed in a matter of hours to a higher pricing. The email is to let you know that if you want to upgrade to a new plan, you can do that at this time at the current prices, but after the prices go up, you will only be able to upgrade using the new prices.
So if you have current plan, your pricing will stay as it is.
If you believe that you will need to upgrade any time soon, you should upgrade right away, to do so under lower prices.
However free plan will still stay for free with the same options that are offered at this time.