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  • Profile Image

    Captcha stops Language button from working

    Asked by ithraa on August 14, 2015 at 11:13 PM

    Hi,

     

    I created a model in English, and I added the Arabic language.
    It is a work for several days and then became languages are not working.

     

    Greetings.

     

     

    Page URL:
    http://form.jotform.me/form/52081084074450

    does not work languages work then and
  • Profile Image
    JotForm Support

    Answered by EltonCris on August 15, 2015 at 03:08 AM

    Hello,

    Thank you for reporting this to us. I was able to reproduce the problem. I have now raised this to our developers so they can fix this as soon as possible.

    We will let you know via this thread once this is sorted out.

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 15, 2015 at 03:12 AM

    By the way, is there any chance you could try redoing the language integration? First, I would suggest to make a clone on that form and do the changes on the cloned form by removing the language integration and integrating it again.

    I think this will help resolve the problem.

     

  • Profile Image

    Answered by ithraa on August 15, 2015 at 04:25 AM

    Hello,
    Thank you for your response.
    I have to follow the steps that you mentioned, but the problem is not solved.


    I found the solution: I deleted CAPTCHA, the problem remains.

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 15, 2015 at 07:12 AM

    @ithraa 

    Good findings and we thank you for letting us know. I will add this on the ticket so our developers will take a close look into this.

    Glad you've managed to find a fix by the way.

    Regards!