Form Submission is not integrating with Constant Contact

  • RichardSturmNPC
    Asked on August 15, 2015 at 2:13 PM

    Hello,

    I set this form (http://www.jotform.me/form/52071864183456) up for automatic integration with Constant Contact.  But submissions made on this form are not transferring to Constant Contact.

    This form is being used on the following website: http://www.sturmfinancial.com/p/order-form

    Please advise.

    Thank you,

    Richard Sturm

  • jonathan
    Replied on August 15, 2015 at 7:45 PM

    Hi Richard,

    I checked your jotform http://www.sturmfinancial.com/p/order-form

     

    Was the form embedded using its source code

    Can you please try first re-embedding the form again to the website using instead the default embed method.

    https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

    Form Submission is not integrating with Constant Contact Image 1 Screenshot 20

     

    Make sure to clean/clear first any previous embedded form script on the webstie before you re-embed the form again.

    After re-embedding the form, you can check if new incoming submissions are now sending the contacts to the Constant Contact integratin.

    Please let us know if issue persist.