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    Form Submission is not integrating with Constant Contact

    Asked by RichardSturmNPC on August 15, 2015 at 02:13 PM

    Hello,

    I set this form (http://www.jotform.me/form/52071864183456) up for automatic integration with Constant Contact.  But submissions made on this form are not transferring to Constant Contact.

    This form is being used on the following website: http://www.sturmfinancial.com/p/order-form

    Please advise.

    Thank you,

    Richard Sturm

    Page URL:
    http://www.sturmfinancial.com/p/order-form

    Submissions constant contact
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    JotForm Support

    Answered by jonathan on August 15, 2015 at 07:45 PM

    Hi Richard,

    I checked your jotform http://www.jotform.me/form/52071864183456 but I noted that it looks different on the form embedded on the website http://www.sturmfinancial.com/p/order-form

     

    Was the form embedded using its source code

    Can you please try first re-embedding the form again to the website using instead the default embed method.

    https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page

     

    Make sure to clean/clear first any previous embedded form script on the webstie before you re-embed the form again.

    After re-embedding the form, you can check if new incoming submissions are now sending the contacts to the Constant Contact integratin.

    Please let us know if issue persist.