Setting up emails

  • Profile Image
    studioink
    Asked on December 21, 2011 at 04:56 PM

    I want to be notified when a email is submitted. How do I set this up to have the customer receive an email as well and myself?

    I am confused the way this set up

     

    Thanks,

    Aaron

  • Profile Image
    Mike_T
    Answered on December 21, 2011 at 05:43 PM

    Hello Aaron,

    As we can see you have a Notification for customerservice@igniteprodesigns.com email address. However, there is a difference between your account email and notification email:

    customerserive@igniteprodesigns.com

    and

    customerservice@igniteprodesigns.com

    If there is a mistake, you can update your Notification email or account email under Account settings:

    Please take a look at the following article to know how to set Autoresponder email for your customers:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Please feel free to contact us if you need any further assistance.