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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Setting up emails

    Asked by studioink on December 21, 2011 at 04:56 PM

    I want to be notified when a email is submitted. How do I set this up to have the customer receive an email as well and myself?

    I am confused the way this set up

     

    Thanks,

    Aaron

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    JotForm Support

    Answered by Mike_T on December 21, 2011 at 05:43 PM

    Hello Aaron,

    As we can see you have a Notification for customerservice@igniteprodesigns.com email address. However, there is a difference between your account email and notification email:

    customerserive@igniteprodesigns.com

    and

    customerservice@igniteprodesigns.com

    If there is a mistake, you can update your Notification email or account email under Account settings:

    Please take a look at the following article to know how to set Autoresponder email for your customers:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Please feel free to contact us if you need any further assistance.