What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problem with iWeb

    Asked by TMGAgency on December 21, 2011 at 10:31 PM

    Hi there,

    I'm trying Jotform for the first time to integrate a form into my iWeb site:

    http://www.themusicgroup.com.au/Contact_Us.html

    it should be on the right side.

    I've copied the Jotform code using the iWeb link in Jotform, into an html snippet in iWeb but it just doesn't appear on our website.

    If I load the site into my browser within my iMac I can see the form OK and send and recvd the filled in form  etc - but it just doesn't work live on line. I've reset Safari cache etc and tried it in Firefox but I can't see the form.

    Please help!

    Regards

    John

    Melbourne, Australia

    Page URL:
    http://www.themusicgroup.com.au/Contact_Us.html

    Screenshot
  • Profile Image
    JotForm Support

    Answered by idarktech on December 21, 2011 at 11:35 PM

    Hi,

    Can you please try to re-embed your form using iFrame code? To get your form's iframe code please follow the steps below:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

     

    Please let us know if the problem still persist. We'll be looking forward to your response. Thanks!

  • Profile Image

    Answered by TMGAgency on January 02, 2012 at 11:56 PM

    Thanks for your help - but I tried it but the form does not show up on my iWeb contact page:

    http://www.themusicgroup.com.au/Contact_Us.html

    Can anyone else make jotform work in iWeb as I can't!

    Cheers

    John

  • Profile Image
    JotForm Support

    Answered by idarktech on January 03, 2012 at 08:04 AM

    Hi John,

    Sorry to hear that you are still having difficulties. Can you please try to follow this guide http://www.jotform.com/help/12-Adding-Form-to-an-iWeb-Page, maybe that helps you fixed your site problem.

    The form itself don't have any problem, it was on your website's iFrame where you've added the form. This link from your site http://www.themusicgroup.com.au/Contact_Us_files/widget0_markup.html displays the form properly.

    Please follow the guide above and double check everything on your side. Thank you so much!