What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    E-Signature Widget: Not working properly on mobile device

    Asked by galesna on August 17, 2015 at 08:40 AM
    it seems to work now and its mobile responsive, only thing is the signature pad is very difficult to sign, any way to make it to where signing on it is not limited to a small space/maybe smaller writing lines?
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    JotForm Support

    Answered by Chriistian on August 17, 2015 at 08:56 AM

    Hi,

     

    Let me escalate this issue to our development team for them to further check. We will inform you on this thread any updates on the issue.

     

    Regards.

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    JotForm Support

    Answered by TitusN on August 11, 2016 at 06:20 AM

    To make the e-signature field mobile responsive, please add the mobile responsive widget on your form. 

    For it to work properly, please remove the current responsive CSS you have on your form. 

    Let us know how that goes. 

    Thanks!