What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i dont seem to be getting the submission forms to my email address

    Asked by SalemAutomation on August 17, 2015 at 09:36 AM

    i check on the site and i have submissions but they were never sent to my email address?  why?

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    JotForm Support

    Answered by david on August 17, 2015 at 11:32 AM


    I checked our mail logs and it looks like your last submission was successfully sent to your email address "bgyles@salemautomation.com".  Check your spam/junk mail folders to make sure they are not being filtered there.  Since it has been a while since your last submission, they may have already been cleared from those folders.  You may also want to send a test submissions through the form and check your inbox's after that.

    If they still do not come through, let us know and we will be happy to assist you further.