I am not receiving any submissions, can someone help me? Thanks

  • michellebgphoto
    Asked on August 17, 2015 at 4:48 PM

    I have checked my email and I am not on the bounce list - info@michellebgphotography.com

    Page URL: http://michellebgphotography.com/faqs/wedding-day-info-questionnaire/
  • Kiran Support Team Lead
    Replied on August 17, 2015 at 10:44 PM

    I see that the Sender Email is left blank in the email setup wizard and may be resulting in not receiving the emails. I've changed it to the default sender email address on your form and sent a test submission. It seems that the email is sent successfully form our end.

    I am not receiving any submissions, can someone help me? Thanks Image 1 Screenshot 20

    Please check if you have received it and let us know if the issue still persists. We will be happy to take a look it again.

    Thanks.

  • michellebgphoto
    Replied on August 17, 2015 at 10:45 PM
    Hi there,
    Thank you so much for your email. I will reply to you as soon as I can. If it's a Friday or Saturday, Im probably at a wedding, so hold tight and I'll respond within 24hrs ;) Talk soon.
    All the best, Michelle
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