What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Analytics not working

    Asked by FranklinParkConservatory on August 18, 2015 at 09:25 AM


    The other day I was on our form and saw a number of people who had visited our form.  However, when I go on now it says zero people have visited.  Can you look into why this would be?

    Thank you,


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    JotForm Support

    Answered by BDAVID on August 18, 2015 at 12:18 PM

    This feature is currently not functioning properly, I will report this to our second level, you will be notified via this thread, when this gets fixed.


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    Answered by tgolden on September 02, 2015 at 04:44 PM

    seems that this is still not working, correct?
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    JotForm Support

    Answered by BDAVID on September 02, 2015 at 08:22 PM

    @tgolden, your concern will be addressed here: http://www.jotform.com/answers/653948