Can I change my username once an account as been created?

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    shelby217
    Asked on August 18, 2015 at 12:36 PM

    I want to change my username so it will appear differently when I create my link.

  • Profile Image
    Welvin
    Answered on August 18, 2015 at 02:23 PM

    The support team can change your username, just please let us know your desired one and so we can check and proceed. Give us at leat 2 more backups, just in case the first one is already taken.

    Thanks

  • Profile Image
    shelby217
    Answered on August 18, 2015 at 02:40 PM
    Awesome! My current user name is "shelby217" and I'd love for it to be
    "HighBeam" if possible. Second option is "HighBeamEvents".
    Thank you!
    Shelby Shankin
    Account Manager
    *High Beam Events*
    *o* 512.419.9401 | *f *512.419.9405 | *c* 352.615.7171
    shelby@highbeamevents.com
    www.highbeamevents.com
    ...
  • Profile Image
    Welvin
    Answered on August 18, 2015 at 03:43 PM

    HighBeam is available so I used it as your new username. Please logout from your current username, clear your cookies for Jotform and login again using the new username.

    Thanks