What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I change my username once an account as been created?

    Asked by shelby217 on August 18, 2015 at 12:36 PM

    I want to change my username so it will appear differently when I create my link.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on August 18, 2015 at 02:23 PM

    The support team can change your username, just please let us know your desired one and so we can check and proceed. Give us at leat 2 more backups, just in case the first one is already taken.


  • Profile Image

    Answered by shelby217 on August 18, 2015 at 02:40 PM
    Awesome! My current user name is "shelby217" and I'd love for it to be
    "HighBeam" if possible. Second option is "HighBeamEvents".
    Thank you!
    Shelby Shankin
    Account Manager
    *High Beam Events*
    *o* 512.419.9401 | *f *512.419.9405 | *c* 352.615.7171
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    JotForm Support

    Answered by Welvin on August 18, 2015 at 03:43 PM

    HighBeam is available so I used it as your new username. Please logout from your current username, clear your cookies for Jotform and login again using the new username.