What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can we move the forms to a new account?

    Asked by jax555 on August 18, 2015 at 03:39 PM

    Hello,

    I'm a designer and I've created form for one of my clients in Jotform. I would now like to create their own account for them and move their forms over to their accounts. Can you please advise me how to do that?

    create move move forms transfer forms
  • Profile Image

    Answered by Ben on August 18, 2015 at 05:20 PM

    There are 2 ways, both very simple, just depend on which is available for you.

    The first option would be to move the forms yourself by following the steps here: How to Transfer or Share Forms and Data with Another Account

    - This utilizes sub account users, so if you are not able to create new sub-account users the second option is better.

    You can simply let us know which forms you want to have moved and to what account. The only important thing is that we need the request to come from the account holding the forms. As soon as this is done, we can simply move the forms to that other account.

    So feel free to explore both options and let us know if you need any assistance :)

  • Profile Image

    Answered by jax555 on August 18, 2015 at 05:40 PM
    Awesome. Thanks Ben. I will have the client setup their account tomorrow. Then I'll reach back out to you for helping moving them.
    Thanks again
    Sent on the new Sprint Network
    ----- Reply message -----
    ...