What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form overquote

    Asked by fredklages on August 19, 2015 at 10:06 AM

    Where do it show where my account cycles (date)? It is over quota and will not allow any more submissions.

    Submissions my account more submissions
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 19, 2015 at 12:27 PM

    For free users submission counter is reset on first day of each month.

    I have checked your account and it is overlimit. As free user you have a limit of 10 SSL submissions and there is currently 12 SSL submissions on your account. Because of that your forms are disabled.

    You can upgrade your account to any of the paid plans to get higher limits and to enable your forms immediately. You can find more about different account type on our pricing page.

    However if you don't want to upgrade, you have to wait until your submissions counter resets to zero which will be on every first day of the following month.

    Hope this will help. Let us know if you need further assistance.