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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    custom URL?

    Asked by rodolfosiles on August 19, 2015 at 12:23 PM

    I remember that I used to have a custom URL for all my forms, is that feature now gone?


    my url was pm4dev.jotform.com




    Page URL:

  • Profile Image

    Answered by victor on August 19, 2015 at 02:20 PM

    Hi Rodolfo,


    I think you are looking for a custom domain instead of URL. To accomplish this you would need to configure your DNS on your server. Please check our user manual. 


    You will also see a nice little video on how to accomplish this. If you like to modify the URL so it looks something like 


    You can check review this page.


    Please let us know if this helps.


    Victor M Larrea

  • Profile Image

    Answered by rodolfosiles on August 19, 2015 at 03:58 PM

    Thank you for the reply, I tried using the option to modify the URL from the survey tool, but I get this instead


    The system ads automatically my name in the form before the text I need to include in the URL

    What I need is this


    Is this possible?

    Thank you for your help


    The link http://www.jotform.com/id/1234567890 gets me to a 404 error page, But I found the video in this link:



  • Profile Image

    Answered by rodolfosiles on August 19, 2015 at 04:13 PM

    The video instructions were quite good ( too bad the video doesn't have a slide to go back, you have to wait until it ends and see it all again.

    I changed the DNS and now I can add the URL forms.pm4dev.com to all forms



  • Profile Image

    Answered by victor on August 19, 2015 at 04:41 PM

    Glad you were able to solve the issue. Regarding your question. If you customize the URL, this will  include the username.

    If you have any more questions or require our assistance, please do not hesitate contacting us.


    Victor M Larrea