We are getting feedback that our simple payment forms are too long!!

  • ewinder
    Asked on August 19, 2015 at 2:05 PM

    Is there a way to reduce or eliminate spacing?  How can we make it easier on the payer to see more on the page?

    Page URL: http://form.jotformpro.com/form/52236151968964
  • Boris
    Replied on August 19, 2015 at 3:29 PM

    You can do several things. First off, there is padding added to the top and bottom of your form, which is just blank space. To remove it, you need to inject some custom CSS to the bottom of custom CSS field of your form:

    .jotform-form {
        padding: 0px !important;
    }

    It will reduce this:

    We are getting feedback that our simple payment forms are too long!! Image 1 Screenshot 40

    To this:

    We are getting feedback that our simple payment forms are too long!! Image 2 Screenshot 51

    Further, I would advise you to use an actual Address field for collecting addresses, rather then multiple separate fields. You can find it under the Quick Tools on the left of the Form Builder.

    We are getting feedback that our simple payment forms are too long!! Image 3 Screenshot 62

    Finally, to make some of your questions go to the same line, you can use Field Positioning. You can take a look at our second guide for even more ways on How to Position Fields in JotForm.

    Here is how a cloned version of your form looks after applying the above suggestions:

    http://www.jotformpro.com/form/52306023492952

    I hope this helps. Please let us know if you need further assistance.