What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We are getting feedback that our simple payment forms are too long!!

    Asked by ewinder on August 19, 2015 at 02:05 PM

    Is there a way to reduce or eliminate spacing?  How can we make it easier on the payer to see more on the page?

    Page URL:
    http://form.jotformpro.com/form/52236151968964

    Long Getting too long simple
  • Profile Image
    JotForm Support

    (Private)

    Answered by Boris on August 19, 2015 at 03:29 PM

    You can do several things. First off, there is padding added to the top and bottom of your form, which is just blank space. To remove it, you need to inject some custom CSS to the bottom of custom CSS field of your form:

    .jotform-form {
        padding: 0px !important;
    }

    It will reduce this:

    To this:

    Further, I would advise you to use an actual Address field for collecting addresses, rather then multiple separate fields. You can find it under the Quick Tools on the left of the Form Builder.

    Finally, to make some of your questions go to the same line, you can use Field Positioning. You can take a look at our second guide for even more ways on How to Position Fields in JotForm.

    Here is how a cloned version of your form looks after applying the above suggestions:

    http://www.jotformpro.com/form/52306023492952

    I hope this helps. Please let us know if you need further assistance.