What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to cancel subscription

    Asked by Peter Chambers on August 19, 2015 at 02:11 PM

    Followed the directions given but is asks me to contact support.

    cancel subscription
  • Profile Image
    JotForm Support

    Answered by BJoanna on August 19, 2015 at 03:31 PM

    Is your account username Orderyourlunch?

    I have checked mentioned account and I saw that you cancelled your subscription and that your account is scheduled to downgrade on 2015-09-20.

    Let us know if you need further assistance.