What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can users change their answers once the form has been submitted?

    Asked by Elli  on August 20, 2015 at 12:17 AM

    I have about 8 other questions I need answered. Is there a phone number or email address that I can contact to help better assist with these?

    phone number edit link update submission
  • Profile Image
    JotForm Support

    Answered by jonathan on August 20, 2015 at 02:35 AM

    There is a way for the end-user to still edit/update the submissions even after they have already submitted the form.

    If you allow the end-user to use the Edit Link of the form, they will be able to edit their submission.

    Please check the user guide on how to set this up on the form..

    user guide: http://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    Let us know if you need further assistane on this.

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    Unfortunately we do not have over-the-phone support, so, we cannot provide you with call assistance.

    You can use this support forum and our support email at support@jotform.com to contact us anytime.