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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    error on submitting one of my forms

    Asked by soniaht on August 20, 2015 at 04:25 AM



    my clients are saying that they get an error when attempting to submit this form


    I do actually get the form completed but it is confusing them and causing me extra work so it would be nice to try and get that sorted 


    very many thanks

    and keep up the good work - your forms have been a really useful feature to put on my web site



    Page URL:

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    JotForm Developer

    Answered by mert on August 20, 2015 at 04:46 AM

    Hi Sonia,

    I checked your form and I realized that thank you page is customized; but it redirect user to not found page. Because of that reason your users could think that there is a problem.

     You need to take a look on your thank you page settings. If problem still continuous, please contact us again.