What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Missing Submission Data on Submission Page

    Asked by hoper on August 20, 2015 at 09:05 AM


    I had a problem with my form, i received two new inscriptions but there's no mensege on my file

    Mariana Andrade


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    Answered by Shadae on August 20, 2015 at 12:31 PM

    Hi Hoper,

    I do apologize for the issue that you are experiencing with your submissions missing.

    It appears that submissions are successfully being added to your submissions page, as my test submission showed up:

    I have passed on the issue to our second level support regarding the two missing submissions.

    Any update on the issue will be posted to this thread.

    Thank you


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    JotForm Support

    Answered by liyam on August 21, 2015 at 05:46 AM


    The submissions you're referring to are found in form ID #52295262859971.