What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I forgot my password and when I try and have the system resend it, nothing comes.

    Asked by altay on December 23, 2011 at 06:54 PM

    Please can you send me my password, or send me reset instructions? I have tried to have it done automatically and it presents teh "success" message to me, but nothing comes. Thank you and if you celebrate, Merry Christmas to you! 

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    JotForm Support

    Answered by Mike_T on December 23, 2011 at 07:13 PM

    Thank you for contacting us.

    I have temporary removed the second email address from your account settings, and then re-sent the forgot password email. Please re-check your mailbox.

    If you need any further assistnace, please let us know.