What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Attachment Fields

    Asked by Rudolf Macedo  on August 20, 2015 at 10:40 AM


    I created a form with attachment fields, but they aren't working.





    eu criei um formulário com campos de anexo, mas não estão funcionando.


    Page URL:

  • Profile Image

    Answered by Ben on August 20, 2015 at 12:47 PM

    Hi Rudolf, I would just like to check if you are having issues downloading the attached files - since the form seems to be working properly for me.

    If that is what you mean, then you should not have the same issues any more, but if that is not what you mean, do let us know and we would be happy to assist.

  • Profile Image

    Answered by Rudolf Macedo  on August 20, 2015 at 01:40 PM

    Hi, thanks for answer !
    Now its working ! ! !
    I dont know what
    happend but before wasnt opening.
    Tnks, by.e
    Em 20/08/2015 13:47,
    JotForm Support Forum escreveu:
  • Profile Image

    Answered by Ben on August 20, 2015 at 02:47 PM

    You are welcome and I am glad that it is working for you now Rudolf.

    This happened because our developers were making a test to switch to test servers and while this was happening some people, like yourself have seen the error, but all the files were there.

    As soon as the switch was finalized, the links are now again working.

    I am sorry if this had caused any inconveniences for you.