What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF Creator: Generating PDF on shared forms gets corrupted

    Asked by brianadams on August 20, 2015 at 04:23 PM

    I cannot create pdf form when I click create - the created file says cannot open

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    JotForm Support

    Answered by EltonCris on August 20, 2015 at 08:18 PM

    Thanks for reporting. I was able to reproduce the problem. It is happening on shared forms but not on the forms created by you. I have now raised this to our developers for a resolution. You will be informed here once this is fixed.


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    JotForm Support

    Answered by mustafa on September 28, 2015 at 06:46 AM


    Apologize for the late response due to large queue of PDF form requests. Problem has been fixed. Thanks for your patience.