What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Reports however have to be created by you first, while the Submissions Panel is already there and is the first place to go to to see new submissions.
Now in regards to the access to the same by our company.
Please note that we (from JotForm) do not access submissions unless that is required. This means that if your forms are reported for illegal activity or considered to be used for any evil actions, we have the rights to inspect the forms and the submissions to make sure to act appropriately.
We are also able to access our submissions if you (for example) have some issue that you are not able to resolve, which requires us to go in to see or to set it all up for you.
It is however worth to note that all of our actions are being recorded through several different means so no one is accessing submissions unless that is - as mentioned above - required due to our work.
Hope this gives you a bit of an insight, but do let us know if you happen to have any further questions in regards to this Leah and we would be happy to answer them.