How are submissions accessed by our and your company?

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    Leah Ko
    Asked on August 20, 2015 at 05:57 PM
    3. accessed by our company and your company? 
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    Ben
    Answered on August 20, 2015 at 06:28 PM

    Submissions can be accessed by several different ways - by utilizing reports: How To Get Detailed Form Reports in JotForm or through the Submissions Panel.

    Reports however have to be created by you first, while the Submissions Panel is already there and is the first place to go to to see new submissions.

    Now in regards to the access to the same by our company.

    Please note that we (from JotForm) do not access submissions unless that is required. This means that if your forms are reported for illegal activity or considered to be used for any evil actions, we have the rights to inspect the forms and the submissions to make sure to act appropriately.

    We are also able to access our submissions if you (for example) have some issue that you are not able to resolve, which requires us to go in to see or to set it all up for you.

    It is however worth to note that all of our actions are being recorded through several different means so no one is accessing submissions unless that is - as mentioned above - required due to our work.

    Hope this gives you a bit of an insight, but do let us know if you happen to have any further questions in regards to this Leah and we would be happy to answer them.