Need to setup conditional format

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    Asked on August 20, 2015 at 06:13 PM

    I am trying to setup conditional format, but it's not working well for me.

    Here is a link to my form:

    First, change thank you message isn't working, and I can't select jump to end of form.

    I want to create a yes/no survey that has 12 statements. When a person answers yes to the first statement, then they'll see the second statement, and so on until they finish. If they answer no to any statement, then they will skip the rest of the statements and go directly to the end of the survey.

    I also want two customized messages at the end of the survey. One that says you have successfully completed the entire survey, and another one that says you did not successfully complete the survey.


    Please help with this by sending me detailed instructions, step by step if possible, so I can understand the logic your company uses.


    Thank you

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    Answered on August 21, 2015 at 12:31 AM

    Hello hps110,

    I'm sorry for the trouble caused to you.

    I did check your form and it seems you have only added condition to show/hide form fields. I do not see any condition added to change the thank you page or skip to other pages. Please check the screenshot below:


    I would suggest you to add the conditions to skip to other page and get back to us if you have any trouble. 

    We will wait for your response.

    Thank you!

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    Answered on August 21, 2015 at 07:40 PM
    I am sorry I don't understand the problem. Please provide an ID number and a question. You are not causing us any trouble. We are happy to assist you. Thanks. Kamal.
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    Answered on August 21, 2015 at 11:04 PM

    hps110, my colleagues email was an answer to your thread, here:

    As my colleague Ashwin said, you can set up conditional hiding of your 12 survey questions, as well as conditional Thank You message based on their answers, by following our guide:

    If you hit any snags along the way with setting up your JotForm form, please do let us know and we will be happy to help.